Terms of service

1. Service provider

The service is provided by eServices Group OÜ (registry code 10858534), address Toompuiestee 21, 10137 Tallinn, Estonia, e-mail info@eservices.ee, phone +372 661 6000 (hereinafter the “Service Provider”). Business Address Estonia is a website of the Service Provider; the contract is concluded with the Service Provider.

2. Content of the service

The Service Provider allows the Client to use the Service Provider’s address as the legal and/or postal address of the Client’s company, according to the Client’s choice. The service includes:

• the right to use the legal address for the commercial register entry;
• the right to use the postal address;
• receiving mail addressed to the Client’s company;
• notification of received letters and parcels;
• scanning letters and forwarding their content to the Client by e-mail.

The base service does not include office access, accounting, company formation or the appointment of a contact person. A contact person is available on request and is agreed and priced separately.

3. Price and payment

The price of the service is 139 euros per year. No value added tax is added to this price. The invoice is sent to the Client digitally by e-mail. The payment term is 7 calendar days from the issue of the invoice, unless stated otherwise on the invoice. The same payment term applies to renewal invoices.

4. Validity and renewal of the contract

The service period is 12 months. The service begins after the order has been confirmed, the agreement signed and the first invoice paid. The service is renewed automatically for the next period unless either Party has terminated it in the manner set out in clause 5.

5. Termination of the contract

Either Party has the right to terminate the service by giving the other Party at least two (2) months’ notice. Termination must be submitted in writing (by e-mail) to the contact address of the Service Provider or the Client.

After the service ends, the Client is obliged to change the company’s registered address. The Service Provider is not obliged to receive mail addressed to the Client after the service has ended.

6. Handling of mail

The Service Provider notifies the Client of a received letter within one (1) business day. By submitting an order, the Client gives the Service Provider general consent to open, where necessary, letters addressed to the Client and to forward their content electronically. Letters are scanned and sent to the Client by e-mail.

After scanning a letter, the Service Provider keeps the paper letter for one year for the Client to collect or for forwarding by post. When parcels or advertising mail arrive, the Service Provider notifies the Client and the Client decides on their further handling; the cost of forwarding or special handling is agreed separately.

Within reasonable limits, the service covers about 5–10 letters or items per month. In the case of a larger volume, the Service Provider will contact the Client separately to agree the terms.

7. Confidentiality

All information that the Parties learn about each other in the course of providing the service is treated as confidential and is not disclosed to third parties, except in cases provided by law.

8. Processing of personal data

The principles of processing personal data are described in the Service Provider’s privacy notice.

9. Liability and resolution of disputes

The Parties resolve any disagreements arising from the provision of the service through negotiations. If no agreement is reached, the dispute is resolved in accordance with the legislation in force in the Republic of Estonia.

10. Amendment of the terms

The Service Provider has the right to amend these terms, giving the Client reasonable advance notice. Amendments do not apply retroactively to orders already in force.

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